CareWale is a home healthcare service that brings medical care to your doorstep in Gurugram and NCR. We offer doctor visits at home, nursing care, physiotherapy, home sample collection for lab tests, medicine delivery, and medical equipment on rent or sale. You can book any of these services via our website, phone, or WhatsApp.
You can book by visiting our website and filling the "Book Home Visit" form, or by calling/WhatsApp us on +91 9116173009. Share your name, address, preferred date and time, and type of visit needed. We confirm the booking and assign a qualified doctor who will visit you at the scheduled time.
We currently serve Gurugram, Faridabad, Noida, Delhi, and nearby NCR areas. When you book, share your full address and we will confirm if your location is covered. We are expanding to more areas over time.
Home visits are typically scheduled between 8:00 AM and 8:00 PM, depending on the service and doctor availability. For lab sample collection, we usually come between 7:00 AM and 7:00 PM. For urgent requests, call or WhatsApp us and we will try to arrange a visit at the earliest.
Yes. All our doctors are registered practitioners and our nurses are qualified with relevant experience. We verify credentials and maintain strict standards. You can request details about the visiting professional when we confirm your booking.
Yes. We provide skilled nursing care at home for wound dressing, injections, vital monitoring, IV drips, and general patient care. This is useful for post-surgery care, elderly support, and chronic disease management. Book a nursing visit and we will send an experienced nurse to your address.
You book a lab test (e.g. blood, urine) through us. Our phlebotomist visits your home at the chosen time, collects the sample following proper hygiene, and sends it to our partner lab. Reports are shared online or via email. No need to visit a diagnostic centre.
Yes. We offer in-home physiotherapy for post-surgery rehab, joint or muscle issues, and mobility improvement. Our physiotherapists bring basic equipment and guide you through exercises. You can book single sessions or a package as per your need.
Yes. You can order prescribed medicines through CareWale. We partner with trusted pharmacies and deliver to your doorstep. We also deliver medical equipment such as BP monitors, glucometers, and other devices. Share your prescription and address to place an order.
Yes. We offer medical equipment on rent (e.g. oxygen concentrators, wheelchairs, hospital beds) for short-term or long-term use. Rent and delivery terms depend on the equipment and duration. Contact us with your requirement and we will share options and pricing.
Yes. We specialise in elderly and chronic care at home. This includes regular doctor visits, nursing support, vital monitoring, medication reminders, and wound care. You can book one-time visits or discuss recurring care packages with our team.
Yes. We offer newborn check-ups and postnatal care at home. A doctor or nurse can visit for baby examination, vaccination guidance, and mother鈥檚 health check. This avoids unnecessary hospital visits with a newborn.
Cost depends on the service: doctor visit, nursing, physiotherapy, or lab test. Pricing is shared when you book. We aim to keep rates affordable and transparent with no hidden charges. Contact us for current rates for your area and service.
We accept cash, UPI, debit/credit cards, and online payment. Payment can be made at the time of the visit or as per the plan you choose. Details will be shared at the time of booking.
Yes. Please inform us as early as possible via call or WhatsApp. We will reschedule at no extra cost where possible. Cancellation policy (e.g. refund or credit) may apply depending on how close to the visit you cancel; our team will explain when you request a change.
For urgent needs, call or WhatsApp us on +91 9116173009. We try to prioritise and arrange a visit as soon as possible. For medical emergencies (e.g. severe chest pain, stroke, major accident), please go to the nearest hospital or call an ambulance.
For doctor or nurse visits, having your previous reports or prescription helps. For lab tests, the doctor鈥檚 prescription or test name is needed. For medicine delivery, we need a valid prescription. Our team will tell you exactly what to keep ready when you book.
Yes. We treat your personal and medical details as confidential. Information is used only for providing care and is not shared with third parties for marketing. Our staff follow strict privacy practices.
Yes. When booking, provide the patient鈥檚 name, address, and contact number. We will schedule the visit at that address. You can make the booking and payment on their behalf; just ensure someone is present at the time of the visit.
You can call or WhatsApp us on +91 9116173009, or email deepakyadav7425@gmail.com. Our address is Shop no. 1018, Floor 10th, SVH Metro Street, Sector 83, Gurugram 122004. We are happy to help with any queries about our home healthcare services.
